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HOW A RETROSPECTIVE WORKS

Look back together,
then change one thing.

A wall, a pad of notes and an honest hour.

A retrospective is a regular meeting where a team looks at what went well and what did not, then agrees a few actions. Writing answers on notes first lets everyone speak, not just the loudest voice in the room.

WELL · BADLY · PUZZLED then decide actions

Pick your questions

THE SHORT ANSWER

Write, stick,
talk, act.

The notes give everyone a voice.
The actions make the hour count.

WRITE

Answers on notes first

UK government guidance describes a basic retro: the host puts up one note per question, then each person writes answers on notes and sticks them under the right question.

Pick your questions

ASK

A few broad questions

Suggested topics include what went well, what went badly, what is puzzling the team and who the team wants to thank. Choose three or four.

Run one

ACT

Leave with owners

The guidance says to turn problems into actions, give each one to a named person and aim to finish them before the next retro.

Does it work?
A person seen from behind at a distance, reading a wall of pastel notes marked with simple shapes in a bright, empty room
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FOUR STEPS TO A FIRST RETRO

One hour,
one wall.

You need a host, a wall, a pad of notes per person and thick pens. Everything else is a habit.

  1. Set the ground rule

    Open with Norm Kerth's ground rule: assume everyone did the best job they could with what they knew at the time. It keeps the talk on the work, not on blame.

  2. Put up three or four questions

    One note per question across the top of the wall, for example went well, went badly, puzzling and thanks. Give each question its own colour.

  3. Write in silence, then stick

    Everyone writes one answer per note and sticks them under the right question. Then the group reads the wall and talks through what stands out.

  4. Agree actions and owners

    Turn the biggest problems into a short list of actions, each with a named owner, and check them at the start of the next retro.

TWO NUMBERS WORTH KNOWING

Looking back
pays forward.

One figure on what debriefs achieve,
one on how much time to give a retro.

≈ 25%

Improvement over teams that did not debrief

Tannenbaum and Cerasoli pooled 46 samples (2,136 people) in 2013. On average, debriefs improved effectiveness over a control group by about 25%, with similar results for teams and individuals, medical and non-medical groups.

DEBRIEFS · META-ANALYSIS

60–90 min

Suggested length of a team retro

UK government guidance suggests allowing 60 to 90 minutes, in a private space where you can stick notes to the wall. The Scrum Guide caps a retrospective at three hours for a one-month sprint.

TIME · GOV.UK

The meta-analysis authors concluded that organisations can improve individual and team performance by about 20 to 25% with properly conducted debriefs, and that facilitation and structure may matter.

CHOOSE A QUESTION

What should the
wall ask?

Pick a question to put on the wall. The bar shows how much discussion it tends to need afterwards, from a quick round to a longer conversation.

Question picker

Choose a question
Who do we want to thank?Quick round

One of the GOV.UK example topics. It is short, warm and a good way to open or close the session.

What went well?Keep doing it

The point of a retro is to fix problems and to make sure you keep doing what works, so name the good habits too.

What went badly?Turn into actions

This is where most actions come from. GOV.UK guidance says to assign each fix to someone and aim to finish it before the next retro.

What is puzzling us?Clear it up

Questions about what the team does not understand often surface hidden assumptions. The Scrum Guide asks teams to identify assumptions that led them astray.

How did our way of working go?Inspect the process

The Scrum Guide's retrospective looks at people, interactions, processes, tools and what the team counts as done.

Sources: GOV.UK Service Manual, Agile tools and techniques (retrospective meetings); The Scrum Guide (2020), Sprint Retrospective.

Questions from the GOV.UK Service Manual and the Scrum Guide. The bar is a planning guide for time, not a score.

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THE GROUND RULE

Everyone did their best,
given what they knew.

The best-known retrospective ground rule comes from Norm Kerth's handbook on project retrospectives: whatever we discover, we believe everyone did the best job they could, given what they knew, their skills, the resources and the situation.

GOV.UK guidance makes the same point in plainer words: a retro needs an open atmosphere where everyone can speak honestly and trust that colleagues will listen. Hosts are advised to pick broad questions that let the team set the agenda.

Questions

Questions people ask

What is a retrospective?

A regular meeting where a team talks about what is going well and what is not, usually at the end of a piece of work, so it can fix problems and keep doing what works.

How long should a retro take?

GOV.UK guidance suggests 60 to 90 minutes. The Scrum Guide sets a maximum of three hours for a one-month sprint and says shorter sprints usually need less.

Why write on notes instead of just talking?

In the basic format GOV.UK describes, everyone writes their own answers and sticks them on the wall before the discussion, so each person's view is on the wall before the talking starts.

Do debriefs actually improve performance?

A 2013 meta-analysis of 46 samples found debriefs improved effectiveness by about 25% on average compared with control groups, for both teams and individuals.

Can we run a retro remotely?

Yes. GOV.UK guidance says a team wall can be a physical wall or a digital board used remotely, and its stand-up advice asks for tools that let remote colleagues take part.

Sources

  1. GOV.UK Service Manual: Agile tools and techniques (retrospective meetings)
  2. Tannenbaum and Cerasoli (2013): Do team and individual debriefs enhance performance? A meta-analysis, Human Factors (Europe PMC)
  3. The Scrum Guide (2020): Sprint Retrospective
  4. Agile Retrospective Resource Wiki: The Prime Directive (Norm Kerth)

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